Cancellation & Refund Policy
This policy shall apply to all services available on the website: https://andrearabold.com
Your purchase of mentorship sessions indicates your commitment to participate in the process and follow through to its conclusion. However, we also understand that unexpected events can happen. In addition to the general guidelines outlined below, refunds and cancellations will be considered on an individual basis. We ask that you be committed and faithful, and we commit to offering grace where needed.
In general these guidelines apply for mentorship refunds and cancellations:
You may cancel an order within 24 hours of purchasing and request a refund. The refund will be issued, minus a 5% transaction fee. To cancel an order, send your request to andrearaboldmentorship@gmail.com.
Once we have scheduled a session with you, they are considered set appointments. However, if necessary, you may request to reschedule a session, if you give at least 24 hours advance notice.
Any missed sessions or canceled sessions with less than 24 hours advance notice will be forfeited.
If unexpected circumstances prevent you from completing your scheduled session(s), then you can request a refund for the amount as long as it is within the 24 hrs prior to appointment. If approved, the refund will be issued, minus a 5% transaction fee. You will not have the right to cancel or request a refund after the services have been fully performed (after all sessions or services have been completed). To cancel an upcoming scheduled connection, send your request to andrearaboldmentorship@gmail.com.